Privacy

1xbit Privacy Policy — How We Handle Your Personal Data

Your privacy matters to us. This page explains exactly what information 1xbit collects from Pakistani players, why we collect it, how we protect it, and what rights you have over your own data.

Last Updated: 1 January 2025
1xbit

Six Things 1xbit Promises About Your Data

Before reading the full policy, here is a plain-language summary of how 1xbit treats your personal information.

Your Data Is Encrypted

Every page, every transaction, and every account action on 1xbit is protected with 256-bit SSL encryption. Your data is never transmitted in plain text over any network.

We Never Sell Your Data

1xbit does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Full stop. Your data is yours and stays within the 1xbit ecosystem.

Minimum Necessary Collection

1xbit only collects the data that is genuinely required to operate your account, process payments, and keep the platform secure. We don't collect anything beyond what is necessary.

Limited Internal Access

Within 1xbit, your personal data is accessible only to staff members who genuinely need it to perform their role — support, payments, and compliance teams. Access is logged and audited.

You Control Your Data

At any time, you can request access to, correction of, or deletion of your personal data held by 1xbit. Your rights are real and we will honour them without unnecessary delay.

Clear Retention Limits

1xbit does not keep your data indefinitely. We define clear retention periods for each data category, and data is securely deleted when it is no longer required.

1. Who We Are

This Privacy Policy applies to 1xbit, which operates the online gaming platform at 1xbit-win.com. In the context of this policy, "1xbit," "we," "us," and "our" refer to the operator of the 1xbit platform. "You" and "your" refer to any individual who visits, registers on, or uses the 1xbit platform.

1xbit serves players in Pakistan and operates in Pakistani Rupees (PKR). Our platform offers a range of online casino games including Teen Patti, Andar Bahar, Baccarat, Roulette, Poker, Jackpot Slots, and Virtual Sports.

As the operator of the 1xbit platform, we are responsible for how your personal data is collected, stored, processed, and shared. This policy explains that responsibility in full. If you have any questions after reading this document, please contact us using the details at the bottom of this page.

Key point: By registering and using your 1xbit account, you agree to the practices described in this Privacy Policy. Please read it carefully before creating your account.

2. What Data We Collect

1xbit collects different types of personal data depending on how you interact with our platform. Below is a breakdown of the main categories of data we collect:

Data CategoryExamplesRequired?
Identity DataFull name, date of birth, national ID or CNIC numberYes — required for account registration and verification
Contact DataPakistani mobile number, email addressYes — required for account communication and support
Financial DataJazzCash/Easypaisa account references, bank account details (IBFT), card details (last 4 digits only)Yes — required for deposits and withdrawals
Account DataUsername, password (hashed), account preferences, communication settingsYes — required to operate your 1xbit account
Transaction DataDeposit amounts, withdrawal amounts, dates, payment method references, transaction IDsYes — required for financial records and compliance
Gaming DataGames played, bet amounts, win/loss history, session duration, game preferencesYes — required to operate games and responsible gaming tools
Technical DataIP address, device type, browser type, operating system, session tokensYes — required for platform security and fraud prevention
Usage DataPages visited, features used, time on platform, referral sourceCollected automatically — used to improve 1xbit platform
Communications DataSupport chat transcripts, email correspondence with 1xbit supportCollected when you contact support

1xbit does not collect sensitive personal data such as biometric data, health information, or political opinions. We do not collect or store full card numbers — only the last four digits are retained for reference purposes.

1xbit

3. How We Collect Your Data

1xbit collects your personal data through the following channels:

3.1 Directly From You

Most of the data 1xbit holds about you is provided directly by you when you register an account, complete identity verification, make deposits or withdrawals, use responsible gaming tools, contact our support team, or respond to any promotional communication from 1xbit.

3.2 Automatically During Platform Use

When you use the 1xbit platform, we automatically collect technical and usage data through cookies, log files, and analytics tools. This includes your IP address, device information, session data, and how you navigate the platform. This data helps us keep the platform secure, identify unusual activity, and improve the user experience for Pakistani players.

3.3 From Payment Processors

When you make a deposit or withdrawal using JazzCash, Easypaisa, NayaPay, SadaPay, IBFT, or a bank card, the relevant payment processor may share transaction confirmation data with 1xbit for the purpose of crediting or debiting your account. 1xbit does not receive or store your full wallet PIN, password, or full card number from these processors.

3.4 From Identity Verification Services

When 1xbit requires identity verification, we may use third-party verification services to cross-check the documents you provide. These services confirm identity attributes (such as name and date of birth) without 1xbit storing copies of your verification documents beyond the period required for compliance purposes.

4. Why We Use Your Data

1xbit processes your personal data for specific, legitimate purposes. We do not use your data for anything that isn't described below:

  • Account operation: To create, maintain, and manage your 1xbit account, verify your identity, and enable you to use all platform features.
  • Payment processing: To process your deposits and withdrawals via JazzCash, Easypaisa, NayaPay, SadaPay, IBFT, and bank cards, and to maintain accurate financial records.
  • Legal and regulatory compliance: To meet applicable anti-money laundering (AML) and know-your-customer (KYC) requirements, maintain records as required by relevant regulations, and respond to lawful requests from regulatory authorities.
  • Platform security and fraud prevention: To detect and prevent fraudulent activity, account abuse, multiple account creation, and other prohibited conduct as described in the 1xbit Terms and Conditions.
  • Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviour, apply responsible gaming tools you have requested (such as deposit limits or self-exclusion), and fulfil our duty of care as an operator.
  • Customer support: To respond to your enquiries, resolve account issues, and maintain records of support interactions.
  • Platform improvement: To analyse usage patterns and improve the 1xbit platform experience for Pakistani players, including game selection, navigation, and payment flows.
  • Marketing communications (with your consent): To send you information about promotions, bonuses, and new features at 1xbit if you have opted in to receive such communications. You can withdraw this consent at any time.
We will never use your data for: Selling to advertisers, profiling for non-gaming purposes, making automated decisions that significantly affect you without human review, or any purpose not listed above.

5. Who We Share Your Data With

1xbit does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and only for the specified purpose.

5.1 Payment Service Providers

To process your deposits and withdrawals, 1xbit shares the minimum necessary data with our payment service providers including JazzCash, Easypaisa, NayaPay, SadaPay, and the card processing networks. These providers receive only the transaction data needed to complete the payment and are not permitted to use it for any other purpose.

5.2 Identity Verification Partners

Where identity verification is required, 1xbit may share your identity documents or details with a certified verification service provider for the sole purpose of confirming your identity. These partners are bound by strict data processing agreements.

5.3 Technology and Infrastructure Providers

1xbit uses third-party cloud hosting, platform infrastructure, and security services to operate the platform. These providers may technically process data on our behalf as part of their service but do not have access to your data for their own purposes.

5.4 Regulatory and Legal Authorities

1xbit may be legally required to share data with regulatory authorities, law enforcement agencies, or courts in response to lawful requests. In such cases, 1xbit will only share the minimum data required to comply with the legal obligation and will notify you where permitted to do so.

5.5 Business Transfers

In the event that the 1xbit business or platform is acquired, merged with another entity, or undergoes restructuring, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and given the opportunity to request deletion of your data if you do not wish it to be transferred.

1xbit

6. Payment Data and Financial Privacy

Given that 1xbit is an online gaming platform that handles real-money transactions for Pakistani players, payment data privacy deserves specific attention. Here is how 1xbit handles your financial information:

When you deposit via JazzCash or Easypaisa, 1xbit receives a transaction reference number and confirmation of the amount transferred. Your mobile wallet PIN, password, or biometric data is never shared with or received by 1xbit — these remain entirely within the JazzCash or Easypaisa system.

For IBFT bank transfers, 1xbit receives the transfer confirmation and your bank account number for the purpose of processing withdrawals back to the same account. This information is stored securely and used only for the purposes of payment processing and financial record-keeping.

For Visa/Mastercard debit card transactions, 1xbit follows payment card industry (PCI-DSS) standards. Full card numbers are not stored by 1xbit at any point. Only the last four digits and card expiry are retained for reference and to enable withdrawals back to the same card.

Withdrawal safety: 1xbit will only process withdrawals to payment methods that are verified as belonging to you. This protects you from unauthorised withdrawal requests. If you have changed your payment method, please contact support before requesting a withdrawal.

7. Cookies and Tracking

1xbit uses cookies and similar technologies to operate the platform, keep you logged in across sessions, maintain your preferences, and understand how players use the site. Here is a breakdown of the cookies used on the 1xbit platform:

You can manage cookie preferences through your browser settings. Disabling all cookies may affect platform functionality — in particular, essential cookies are required for the login process and game sessions to work correctly on 1xbit.

8. How We Protect Your Data

1xbit implements multiple layers of security to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security measures include:

  • 256-bit SSL/TLS encryption on all data transmitted between your device and the 1xbit platform. Any information you send to 1xbit — login credentials, payment details, support messages — is encrypted in transit.
  • Encrypted password storage: Your 1xbit account password is never stored in plain text. It is hashed using a secure cryptographic algorithm before storage, meaning even 1xbit staff cannot read your password.
  • Access controls: Personal data is accessible internally only to staff members who require it for their specific role. All internal access to player data is logged and subject to periodic audit.
  • Secure infrastructure: 1xbit's servers and databases are hosted on secure, access-controlled infrastructure with regular security patching and penetration testing.
  • Fraud detection systems: Automated monitoring systems flag unusual account activity, including multiple failed logins, unusual withdrawal requests, and IP address anomalies, for review by our security team.

While 1xbit takes all reasonable steps to protect your data, no online system can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, 1xbit will notify you as promptly as possible and take immediate steps to contain and remediate the breach.

9. Data Retention

1xbit retains your personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:

  • Active account data (identity, contact, account preferences): Retained for the duration of your account's active status plus a minimum retention period after account closure as required by our compliance obligations.
  • Transaction and financial records: Retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping requirements.
  • Identity verification documents: Retained for the minimum period required by applicable AML/KYC regulations from the date of verification or account closure, whichever is later.
  • Gaming history: Retained for the duration of your account plus a minimum post-closure period for dispute resolution and regulatory compliance purposes.
  • Support communications: Retained for three years from the date of the interaction, unless required to be retained longer for an active dispute or legal matter.
  • Technical and usage data (anonymised): After anonymisation, this data may be retained indefinitely for platform analytics as it can no longer be linked to any individual player.

When the applicable retention period expires, 1xbit will securely delete or anonymise the relevant data. If you request account deletion before the end of a mandatory retention period, we will restrict the processing of your data to compliance purposes only during the remaining retention period.

10. Your Data Rights

As a 1xbit player and as an individual whose personal data is processed by 1xbit, you have the following rights. To exercise any of these rights, contact our support team at the details provided in Section 13.

Right to Access

You can request a copy of all personal data that 1xbit holds about you. We will provide this in a clear, readable format within a reasonable timeframe.

Right to Correction

If any personal data held by 1xbit is inaccurate or outdated, you have the right to request that it be corrected. Many account details can be updated directly in your account settings.

Right to Deletion

You can request that 1xbit delete your personal data. We will comply unless we are required to retain the data for legal or regulatory compliance reasons, in which case we will restrict its processing.

Right to Restrict Processing

You can request that 1xbit restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.

Right to Portability

You can request that 1xbit provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you wish.

Right to Withdraw Consent

Where 1xbit processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing done before withdrawal.

1xbit will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, and you will be notified of the extension. Requests to exercise these rights are free of charge.

11. Minors and Age Verification

1xbit is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18 years. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If 1xbit becomes aware or has reasonable grounds to suspect that an account belongs to a person under 18, the account will be immediately suspended, all pending withdrawals will be placed on hold, and an investigation will be conducted. Any winnings accrued on an underage account will be voided.

If you are a parent or guardian and believe your child may have created a 1xbit account, please contact our support team immediately at support@1xbit-win.com with relevant details. We take underage gambling extremely seriously and will act promptly on any credible report.

Parents: If you share a device with a minor, please ensure your 1xbit login details are not saved in the device's browser or accessible through saved passwords. Consider using the 1xbit session-lock feature in account settings.

12. Changes to This Privacy Policy

1xbit reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will:

  • Post the updated Privacy Policy on this page with a revised "Last Updated" date.
  • Notify registered players via the mobile number or email address associated with their account where the changes are significant.
  • In some cases, request fresh consent where a new processing activity requires it.

Your continued use of the 1xbit platform after being notified of changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the changes, you should stop using the platform and contact support to close your account and arrange withdrawal of any available balance.

We recommend reviewing this Privacy Policy at least once every three months, or whenever you receive a notification from 1xbit about an update.

13. Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or the way 1xbit handles your personal data, please contact us through the following channels:

Email: support@1xbit-win.com

Live Chat: Available 24/7 directly on the 1xbit platform. Look for the chat icon while logged into your account.

For data rights requests — access, correction, deletion, portability — please include your registered mobile number and a brief description of your request in your message. This helps us locate your account and process the request without unnecessary delays.

For responsible gaming concerns, including self-exclusion and deposit limit requests, please visit our dedicated Responsible Gaming page, which has specific tools and guidance for these issues.

Response commitment: All privacy-related enquiries are responded to within 48 hours. Data rights requests are fulfilled within 30 days. If your request is complex, we will inform you of any extension within the initial 30-day period.

Your Data Is Safe at 1xbit — Ready to Play?

Now that you understand how 1xbit protects your privacy, join Pakistan's most trusted online gaming platform. Register in minutes and play in PKR with full data security.

18+ only. Please gamble responsibly. Full Privacy Policy applies.